A portfolio view for staff
Staff see every customer account in one place, instead of an admin login that hit a dead end.
Customer portal · 2026
TowFusion
A marketing site and a customer portal for a towing-industry brand in our group: staff see every account, customers see their own Google Business Profile performance.
Live in production: marketing site and portal, database connected and verified. It is one of our own brands, not a client.
2views: staff portfolio and customer dashboard
9Google Business Profile measures per customer
3ways to read them: funnel, breakdown, month-over-month
0edit rights for customers — read-only by design
What we built
The decisions behind it.
A dashboard customers can read
Each customer sees their Google Business Profile performance: views, interactions, calls, direction requests, website clicks, chat, bookings, search terms and the platform split.
Three ways to read the same numbers
A funnel, a breakdown and a month-over-month comparison.
Read-only by design
Staff enter the figures; customers can look but not change them.
Structure
What's in it.
- Staff portfolio
- Customer dashboard
- Visibility metrics
- Accounts
- Marketing site
Stack
- Next.js
- Supabase
- Vercel
- Row-level security
Services involved: Custom software & web apps, Websites.
Lesson
What it taught us
A portal is only as useful as its emptiest screen. The first version left the admin account at "No customer linked". Designing for the person with nothing yet is part of the job.
More work
The other two
Custom CRM & AI booking platform · 2025–2026
LimoPilot
A multi-tenant CRM that runs a limo operator's whole front office: leads, one inbox, AI quoting, contracts, deposits, dispatch hand-off and a business-intelligence layer.
Read the case studyBusiness website · 2026
Limo Legacy
The website for our own chauffeur and party-bus company in Dallas–Fort Worth, Austin and Houston.
Read the case study